Overview
Task Manager — comprehensive task tracking and management system for lab operations.
👤 Akshay Goregaonkar📅 Updated: May 4, 2026🏷️ feature🏷️ operations🏷️ task-management
Task Manager
Task Manager is a comprehensive system for creating, tracking, and managing tasks within the lab operations workflow. It supports different types of tasks, assignment to lab users or doctors, file attachments, comments, and audit logging.
Why is Task Manager needed?
Lab operations involve various tasks that need to be tracked and managed:
- Exception handling: Report exceptions, sample issues, or other operational problems
- Personal tasks: Individual tasks assigned to lab staff or doctors
- Workflow coordination: Tasks that require collaboration between different team members
- Audit trails: Complete history of task creation, assignments, updates, and resolutions
Before Task Manager, these tasks were often managed through informal communication or external systems, leading to:
- Lack of visibility into pending work
- No centralized tracking of task status
- Missing audit trails for compliance
- Difficulty in coordinating between team members
Key Features
Task Types
- Personal Tasks: General tasks for individual users
- Report Exception Tasks: Tasks related to report processing issues
- Sample Exception Tasks: Tasks related to sample handling problems
Task Lifecycle
- Creation: Tasks can be created by lab users or doctors
- Assignment: Tasks can be assigned to specific lab users or doctors
- Status Tracking: OPEN → IN_PROGRESS → RESOLVED workflow
- Resolution: Tasks can be marked as resolved with timestamps
Collaboration Features
- Comments: Threaded conversations on tasks
- Attachments: File uploads linked to tasks or comments
- References: Links to related entities (billing, reports, organizations, etc.)
Audit & Compliance
- Task Logs: Complete history of status changes and assignments
- Timestamps: Creation, update, and resolution timestamps
- User Tracking: Records of who created, updated, or resolved tasks
Who can use Task Manager?
| Role | Capabilities |
|---|---|
| Lab Users | Create tasks, assign tasks, update status, add comments, upload attachments |
| Doctors | Create tasks, view assigned tasks, add comments |
| Operations Teams | Centralized view of all tasks, bulk operations, reporting |
Data Model Overview
The system consists of interconnected entities:
Task: Main task entity with status, assignment, and metadataTaskType: Defines different categories of tasksTaskAttachment: File attachments linked to tasksTaskLog: Audit trail of task changesTaskReference: Links to related business entities
Integration Points
Task Manager integrates with:
- User Management: Lab users and doctors
- Organization Management: Multi-org support
- Billing System: Links to orders/billing
- Report System: Links to lab reports and exceptions
- Notification System: Task updates and assignments
API Overview
The Task Manager provides REST APIs for:
- Task CRUD operations
- Assignment management
- Comment threads
- File attachments
- Bulk operations
- Reporting and analytics